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Just a quick email to say Thank you for the puzzle. My daughter opened it on Thursday for her 13th Birthday and absolutely loved it. She’s already talking about the next one to get made ?

Thanks again, Rhonda

Hi Dianne,

Great customer service, from the time of making the order to delivery of our super 1000 pc puzzle, our BMXer is absolutely thrilled that this will be his new wall décor (once completed – he has a lot of work to do!). Dianne thank you for your assistance in supporting me through getting you the picture in an appropriate format. I am somewhat technically challenged and your assistance really helped me out! Super quick delivery as well, am working on the next one right now!!!

Deb (Tasmania)

Thank you Dianne, Finns puzzle arrived today & he’s stoked. It was beautifully presented, and arrived in lovely condition. He is looking forward to making it! I will be recommending you to anyone looking for such a special gift. You were so helpful and patient with me. I thank you once again & hope your business doesn’t get effected by the Corona virus stuff. Many thanks from a happy customer


Hi Doug,

Just received the puzzle. Looks amazing, thank you so much. Very excited to get right into it. Love the finished product and the box as well. Very professional and quick service. Only ordered on Saturday!

Best, Gracie

Hi, just wanted to give you some feedback on the puzzle.

I was really impressed with your service and assistance and the timeframe in which I received it. When I received it I was again impressed with how it looked. My girlfriend was blown away when I gave it to her, she was so happy. And she was very quick to put it together and absolutely loved it. Such a great idea and brilliant service. Thank you!!!!


Hi Doug,

I would like to thank you, Dianne and your team for all your help with the puzzle I ordered. The puzzle quality is excellent and the magnetic close box gives it such a professional finish. Thank you as well for your assistance ensuring that my images would work. I will definitely recommend and be using your services again.

Thanks! Megan

Hi Dianne,

I just wanted to say that I ‘love love love’ the jigsaw puzzle. I can not wait until Christmas to give it to my daughter. Thank you so much for your help with sending the photos.

The puzzle arrived Monday, which was so super quick and I was extremely impressed with the care in the wrapping.
I will definitely be purchasing another jigsaw and passing your details on to all my friends.

Again, thank you. Regards Kerry

Hi Doug and Dianne,

I received my parcel a few days ago and I am so incredibly happy with this puzzle. It turned out perfect. My mum will love this!
Thank you so much for helping me, and for your prompt service! I’ll be leaving a good review for you.

This will mean a lot to the family, and I cannot thank you enough!

Thank you, Nicole

Hi Doug,

Just replying with feedabck per your email below.
Very pleased with the product and how it was delivered/presented. Both were gifts for my wife/partner for Xmas and both were really happy with them. I have attached a photo of the jigsaw being enjoyed/put back together again! We look to use you again in the future!

Thanks again! Adam

Dianne, I could not possibly be more thrilled with the look of the puzzle I received from you yesterday. I am dying to rip open the box and have a good look, but unfortunately it is for my friend’s birthday which isn’t until September, so my curiosity has got a long wait.

You have been wonderful to deal with from start to finish and I thank you very sincerely.

Kindest regards, Gay

Hello just letting you know poppy got the puzzle today and he is over the moon with it.
10 out of 10 you guys knocked it for 6 thank you so very much.


High quality, exceptional service!

Thank you so much for a beautiful puzzle. You helped enhance my picture and created a beautiful gift for my mum. She just loves it and can’t wait to start. Exceptional customer service, super helpful and turn around was very quick. I don’t normally write reviews but this definitely deserved great feedback. Highly recommend, thanks again. 🙂

Thanks, Shae

Hi Dianne,

Thank you very much for this, I received the delivery on Thursday.

Appreciate the very fast turnaround despite the short notice and am very pleased with the packaging. It looks great and is definitely a terrific gift idea. Overall, the entire process was efficient and hassle free, so thanks again!

Kind Regards, Mega

I loved the puzzle , also in a nice box, and the service was quick efficient , with no mistakes and had a awesome arrival time . The best and most professional service I’ve had

Cheers Brett. 🙂

I just wanted to once again thank you for the wonderful job you do with the personalized jigsaw puzzles! So far I have given them as 80th birthday, 50th birthday and wedding presents and they have all been received with pleasure and excitement.

The service you provide is exceptional which is great for people like me who tend to give you quite short notice at times.

The quality of your products are wonderful and your attention to detail is much appreciated.

Many thanks and I will be ordering again soon. Annabelle Brkic

Hi Doug & Dianne,

I just wanted to send you a quick email to thank-you for my beautiful puzzles. They arrived last week and I am so excited. Even the box it came in is absolutely beautiful!

I posted a photo on Instagram (and tagged you) and I received so many compliments and people asking me where I got it from. I have directed them to you guys!

I was also just speaking to a couple of people today. All purchased puzzles from different sources. One said they purchased a photo jigsaw and it was really blurry and didn’t come with a photo to reference while putting it together. One said that the puzzles were so stiff and they could hardly join them. One sent me a photo of giant plastic tubs with the puzzles pieces in there all still attached to each other, delivered like this.

This all made me even more impressed, and appreciative, of the quality of your puzzles, so thank-you again!

Kind Regards, Erika

Hi Dianne,

Just wanted to send a quick email to say how grateful I am I found you and the website. The puzzles were a massive hit with my family over our isolation family apart, puzzling together Easter weekend. After a few internet issues I was so grateful you were able to process the order entirely via email and that you got them made and dispatched in one day which was great as they began to arrive the next day and the final few arrived two days later just in time for Easter. The quality is amazing, some family have also decided to get theirs framed for the wall. I could not recommend you or your service enough to anyone looking at doing a similar thing or just getting personalised puzzles for gifts!

Thanks again for everything, Tiff

Hi Doug and Diane,

Sorry for the late reply……Thank you for our puzzles. They arrived on the 2nd of April – beautifully packaged and presented. The puzzles were beautifully made and I was again pleased with the quality of the finished product – we couldn’t wait to get started on the collage and have only just completed it. It was a great way to reminisce about our travels whilst keeping occupied in these uncertain times. Please thank Dianne for her assistance in uploading the photos for me. Can’t wait to start on the second puzzle from our order, and I am also looking forward to what we can do next.

I also wanted to enquire as to what happens with the photos after the jigsaw puzzle is made and dispatched.
Thank you again, and I hope you are enjoying the Easter Break.

Kind Regards, Kylee

“I just wanted to thank you so much for your amazing service, and the quality of the puzzles I received. I placed my order on Monday, and it arrived on Wednesday! The quality was beautiful and I’ve already recommended your company to others.
Thanks for an awesome experience”.


I received the jigsaw puzzle today and thank you so much. It is amazing. I was so impressed with the service I received. My sister-in-law will love it. It is a 60th birthday gift to a woman who has absolutely everything which makes it very hard to find gifts. This is unique and personal. Thank you so much.


Hi Dianne,

Just wanted to let you know that my puzzle arrived safely today, and I am just thrilled with it, thank you so much. A perfect Christmas gift for my husband and I know he’ll love it! I greatly appreciated your care and help in getting the best image possible to give a great result.

Thanks again, Best wishes, Kate

Hi Dianne
The puzzles arrived a few days ago (super fast delivery) and I absolutely love it!

I love how neatly it was packaged into a clear film, but the quality itself is superb! The colours turned out exactly how I wanted them and the process on getting it all done as so smooth.

I cannot wait to give them to my flower girls and ring bearer leading up to my wedding. I just know they will love and enjoy it as much as I would!.

Thank you again! Ana

Hi Doug,

Sorry for the delay in getting back to you but the jigsaw was ordered as a Christmas present for my wife, so I couldn’t comment on it until she had completed it.

The quality was excellent and the service/delivery was very good. It brought back cherished memories of 2 of our Bull Terriers, (now sadly no longer with us).

Very happy with the product.

Regards Erin

Hi Dianne

My puzzle arrived yesterday, which in it self is amazing we live in the country and parcels nearly always take longer to get here.
The puzzle itself is incredible, the box you present it in is unique and makes the whole thing look a cut above any jigsaw puzzle
I have seen [and I’m a jigsaw puzzle tragic]. Your customer service was very professional and patience to all the changes I requested.

You have helped me make my grandson five year anniversary very special.

THANKYOU SO MUCH. I will be definitely recommending you to all my family & friends with pleasure.

Robert & Heather

Hi Dianne/Doug,

I received the puzzle in the mail today (completed & received with a week – amazing) & I am so happy with the finished product.
This is the second time I have ordered from you and the second time I have been blown away by your customer service and quality of the finished product.

My picture wasn’t the best & you were able to provide me with not one but two proofs to choose from to ensure the best quality possible.

I’m looking forward to the next birthday so I can order from you again.

Also, I have sent an email out to some of the girls in the office, hopefully they’ll order from you in the near future too 

Kind Regards, Josie

Hi Dianne, I just received the puzzle and I’m thrilled with it, thanks so much for your great service. I can’t wait to give it to my friend it’s great to give such a different and unexpected gift! I forgot to mention that the reason I looked you up is that I saw a great puzzle you did for a friend, it was a gorgeous photo of her baby granddaughter and she was also thrilled with it! So thanks very much and I hope to do business again sometime.

Best wishes Janine